Contact information
We’d love to hear from you.
For questions about orders, custom inquiries, sizing, repairs, or general information, please reach out using the contact information below.
Please allow 2–3 business days for a response during busy studio periods.
Custom & Heirloom Inquiries
Ashbeth House accepts a limited number of custom projects and heirloom redesigns throughout the year.
When reaching out about a custom piece, please include:
- Inspiration photos (if applicable)
- Desired materials or gemstones
- Timeline expectations
- Ring size (if relevant)
Order Questions
If you are contacting us about an existing order, please include:
- Your order number
- Full name used at checkout
This helps us respond more quickly.
Production Timeline
Most pieces are made to order and currently ship within 2-4 weeks unless otherwise noted on the product listing.
Social Media
You can also follow along on Instagram and Pinterest for new releases, process videos, and studio updates.
- Instagram: @ashbethhouse
- Pinterest: Ashbeth House