Contact information

We’d love to hear from you.

For questions about orders, custom inquiries, sizing, repairs, or general information, please reach out using the contact information below.


Email

info@ashbethhouse.com

Please allow 2–3 business days for a response during busy studio periods.


Custom & Heirloom Inquiries

Ashbeth House accepts a limited number of custom projects and heirloom redesigns throughout the year.

When reaching out about a custom piece, please include:

  • Inspiration photos (if applicable)
  • Desired materials or gemstones
  • Timeline expectations
  • Ring size (if relevant)

Order Questions

If you are contacting us about an existing order, please include:

  • Your order number
  • Full name used at checkout

This helps us respond more quickly.


Production Timeline

Most pieces are made to order and currently ship within 2–4 weeks unless otherwise noted on the product listing.


Social Media

You can also follow along on Instagram and Pinterest for new releases, process videos, and studio updates.

  • Instagram: @ashbethhouse
  • Pinterest: Ashbeth House